Word-of-mouth (WoM) marketing spend to top $1 billion

November 20th, 2007

According to Keller Fay Group, there are a projected 3.5 billion brand-related conversations per day in the U.S., with nearly 80% of consumers trusting recommendations from family, friends and “influential” persons over all other forms of advertising and marketing.

Spending on word-of-mouth (WoM) marketing jumped 35.9% in 2006 to $981.0 million and is expected to top $1 billion in 2007, according to findings of an in-depth analysis of the emerging word-of-mouth (WoM) marketing industry, presented in Las Vegas by PQ Media CEO Patrick Quinn.

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